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TERMS AND CONDITIONS PDF Print E-mail
Written by Administrator   
Wednesday, 25 May 2011 07:27

 

WANDATA TERMS AND CONDITIONS

About us

Wandata Head Office is located in Pietermaritzburg, South Africa and is part of a larger organization known as I-tel. We offer 24/7/365 connectivity NATIONWIDE. Capped and Uncapped ADSL at very competitive pricing. Our support center provides 24/7 support as well as advice. Wandata was formed in 1997 and has grown to national proportions. Over the years we have helped numerous companies and individuals reach the goal of connection to the web or to be visible on the "World Wide Web". We have amongst other projects, designed and maintained web sites, mail servers, wireless links, VoIP and Satellite services. We are continuously expanding our services and are commited to reliable support and great services.

Use of Site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of Warranty

The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

We reserve the right to:

  1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
  3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Delivery Policy

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website. Our 24 hour, 7 day a week support number is tollfree
0800 333 666.

Refunds/returns Policy

Should you for any reason wish to cancel your credit card purchase you will be liable for a 15% handling fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. This form needs to be faxed to our accounts department on (033) 342 2359 during normal office hours.

Payment Options

All transactions will be processed in South African Rands (ZAR). We accept credit card payments via the website and on request will supply our banking details should you wish to make payment via EFT or Direct Deposit.

Our banking details

Bank Nedbank
Branch Code 164826
Account Number 1648101267
Account Type Cheque Account

Security Policy

Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.

Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.

Wandata does not have access to credit details.

Virtual Card Services continually reviews and enhances its security in line with technological changes.

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Law

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Contact Details

Click on this link to view more details

I accept and understand that:

  1. The service will be subject to: Provisions of the Telecommunications Act 103 of 1996. Telkom's Public Switched Telecommunications Service License Conditions and Telkom's, SAIX & UUNet's Conditions of Service as amended from time to time, (A copy of these conditions is available from Telkom SAIX & UUNet).
  2. I will rent the service for the contract term as indicated in this order. One months written notice of discontinuance is required.
  3. Should I/we fail to pay my/our account I/we shall be liable for any resultant collection, tracing and/or legal fees.
  4. Axxess Africa will be entitled to verify the information contained on the customers order form and generally make enquiries it deems necessary. Axxess Africa will also be entitled to furnish any information regarding the customers account with Axxess Africa and his compliance with these conditions to any credit bureau / Bank.
  5. I/we hereby indemnify Axxess Africa against any damage, loss, claims or cost that may result from the work being done in connection with the connection and / or removal of the service.
  6. The ADSL service is sold as a best effort service and dose not provide any guranteed throughput to the world wide web.

A copy of the ECT Act is available at http://www.polity.org.za/pol/acts/2002

 

Contact Information

Tel : 033 345 6789
24 Hour Faults Reporting : 0800 333 666
Email : admin@wandata.com

Address:
7 Chapel Street
Pietermaritzburg

Office Hours:
Mon - Fri - 8am - 5pm